Alicia's Competencies

Knowledgeable professional
Committed to excellence
Identifying and Promoting Effective Practices
Skilled at Process Documentation (meeting ISO 9001 standards)
Data-driven
Compliance and Audit Specialist
Executive Expertise
Solution Guru

At A Glance

Leadership Competencies

Alicia has contributed her support to various volunteer boards, such as the local HR society, a statewide industry group for vocational rehabilitation providers, neighborhood HOAs, and local and statewide provider alliances for vocational rehabilitation providers.

Additionally, Alicia has enhanced reporting and communications, provided support and brainstorming to leaders on people issues, performed governance assessments, spearheaded strategic planning and succession planning efforts, implemented leadership development training initiatives, launched and executed board diversity initiatives, created board orientation programs, and overseen board development endeavors.

People Process Competencies

Alicia worked as an HR Generalist for over 20 years as a department of one before moving into the executive role. She was responsible for all areas of Human Resources, including recruiting, hiring, performance assessment, employee engagement, employee development, management support, employee communications, HR technology, benefits assessment and implementation, compensation, policy formation, policy auditing, compliance with all funding source requirements, incident investigation and resolution, employee health and safety, onboarding, and finally graceful offboarding.

WHAT I CAN BRING TO YOUR ORGANIZATION

Masters in Business Administration with an undergraduate degree in Psychology.

15 years of executive experience with corporate strategy, improving efficiencies, driving accountability, and 25 years of management consulting and support of human services programs, human resources, and quality management with proven ability to deliver measurable results.

Proven ability to streamline operations by meticulously documenting processes, leading to increased efficiency and reduced errors. Proficient in SOP and checklist creation with a strong understanding of best practices for procedural documentation.

Capable digesting information to create dashboards, data analysis, presentations, reports, and documents efficiently.

Demonstrated ability to work through ambiguity and get things done.

Focused on leading with solutions.

Ability to anticipate and aggressively respond to challenges and opportunities.

High emotional intelligence, able to influence and engage executive leaders, and motivate cross-functional teams.